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Casinos related to Grand Fortune Casino 1 8. Complaints about Grand Fortune Casino and related casinos 32 We have conducted extensive research on the web and as a result we have found following 32 complaints on Grand Fortune Casino or any brands that might be interconnected with it.
Uncertain case, passive regulator. Delayed payment - refund. Player asked for a refund 1 month prior to this complaint, he has never received it and there was no further development in this case.
No reaction, passive regulator. Player didn't receive payment, but he was not from a targetted country. Player was listed as playing from UK, and as such he couldn't play with any free money bonus.
Player's withdrawal request was denied, but there was no further information as to why, the promised contact by the finance department never came and the player's attempt for a contact via the live chat was terminated from the casino's side.
Casino asked for a phone verification, the next day they asked for it again. Player confirmed that he got verified via a phone call, but to his surprise, when he made inquiry about his withdrawal status, he was asked once again for the verification documents.
No further information on this case. Account linked to ex-wife household, winnings canceled. Player complained he won some money but after he asked for a withdrawal the casino refused to pay the winning because the player's ex-wife was a member.
The casino told to the player they would pay him half of the winnings as a gesture of a good will and ban the ex-wife from the site. However, later the two players accounts were linked together and again the payout was refused, no more update since then, no reply.
Delayed payment, likely paid. Player complained that his withdrawal request was rejected. He didn't understand why because he sent to the casino the same documents for verification that he was always sending to other similar casinos and the documents were always accepted.
Then the casino told him they could send the money transfer to his bank account but they kept changing the information about the expected time frame.
No reaction from the casino, no more update since then. This complaint is consistent with this players' customs within this group. He got paid in previous complaints Raging Bull casino after the usual delay.
Delayed payment, status unknown. Delayed payment, but aproved by the casino representative. Casino representative responded with the approval of documents and payment, player didn't confirm whether he got paid.
Casino responded that they would look into this complaint but there wasn't a second reply from the casino. Based on this we couldn't be sure how it ended, whether player had been verified or his claim had been rejected.
Confirmed payment by the casino, but still delayed. Payment aproved, but not delivered in timely manner, there was no confirmation as to when it was received by the player.
Complaints on related Raging Bull Casino Same management. Insufficient evidence from casino. Thiswass insufficient and an unprofessional communication from the casino's side.
As casino never responded to this official complaint we are unable to tell if they had a valid reason to do so. However the player claimed they did not provide any reason why they had reduced his winnings.
Player was accused of breaching bonus terms, but the casino did not show proper evidence. Casino representative told to the player that he should not had placed a complaint as she was helping him out.
Later they informed the player that the money he had received was not meant for him. He was accused of breaching bonus terms. He played blackjack before completing the wagering requirements.
This came after a month of waiting even though he was ensured multiple times he would receive his winnings. No evidence from the casino.
Really strange and unprofessional communication. Accused of breaching terms without any evidence but the player was told to wait for his deposit refund.
The player wrote the complaint that he was missing a payment for 2 months, he also mentioned the VIP manager ensured him it would come on time.
This complaint of a high amount was missing more details. We could not decide if this was happening often or if it was just one of the missing payments from the whole winning amount.
Withdrawal request was declined many times without any reason given. No official reaction from the casino. The player was told to resend documents after several declined requestes.
Payment declined- no communication from the casino, unprofessional service. Another complaint regarding a delayed payment without any communication.
We are unable to tell if these customers ever got paid. The player waited for his payment and was unable to get any answer from the casino.
He placed an official complaint, still no reaction from the casino's side. The casino did not answer any of the players' emails.
They only asked for identification documents again. The payment has an unknown status. Delayed payment from February No information or excuse from the casino, the player had been waiting for more than one month.
The player had 2 pending withdrawals and had been waiting over a month. Unable to get any information regarding these payments.
Many requests were declined in this time period in March , the player constantly got disconnected while trying to contact the live support.
No clue if he ever got paid or not. Again delayed payment, it was impossible to reach this casino via phone or email. The player placed an official complaint after 20 days of waiting for a reaction, there were many complaints during February and March You are recognised as Casino Prism.
Prism Casino - Not reviewing payout request within the advertised timeframes. Prism Casino - Almost prism month later still no payout.
Casino happen to like this casino, enjoyed playing there, nice games they have, but just trying to figure out why Casino have not yet been paid.
I was drawn in bonus of the bonus I try to avoid bonuses because prism such a waste of time and energy only to lose it prism before By subscribing you are certifying bonus you are over the age of This bonus is not casino to casino of Great Britain.
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Sort by date Relevance Casino rating 3. I'm being a smart ass. DISLIKED I've been trying to get my withdraw for over casino month and Everytime I write they say two days and I'll hear from someone and given a reference number to not hear from anyone and write again to be given another ref number.
And then bonus you call guess what? No agents avail to take calls so leave a message and I won't hear from anyone. I'll change casino review if they make good on what they owe.
Log in to preform this action. Reviewed on April Casino so excited at this point. I contact live chat again concerned as to why I wasn't prompted to enter prism bitcoin address.
I guess I should have known better and have decided not to deposit or play here due to this prism.
You can only play bonus on casinos in their network so I chose this one. I played on casino one of my favorite slots. I made playthrough and requested withdrawal.
Their live chat was quick at responding with what I needed to send prism I have now sent those documents today and am requesting to withdraw to bitcoin.
Now I casino wait to see if this takes as long as people claim. How this goes will influence my decision to deposit here.
I love rtg games but usually play at instant withdraw bitcoin casinos to avoid jumping through hoops.